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12 votes
Provide at-a-glance information
plannedExcellent functionality, but it is difficult to get a sense as to the sentiment about a brand from the search results page - currently it seems to be a set of links to the deeper web, leaving me to poke around at my own devices. I don't have time for that!
I want to have more information exposed to me at a glance, whether that is say the top 5 results for each metric, or perhaps a chronological view of what has been said over the past 7, 14, 30 days, and have that customizable so that I can quickly see what I am interested in.
Good examples are what pipl.com do with their search results, hiding low ranked items.
This is an excellent idea with lots of support. We'll see what we can do about adding some of these ideas in a future release. We'll probably start with providing access to some at a glance information. I'm afraid it will probably be some time before we implement a chronological view.
- jlmarkwell -
12 votes
support brands which consist of multiple words
startedCurrently, if say I enter Coca Cola or American Airlines, in many of the search results I don't get anything particularly relevant to my brand, but rather results containing either one of the words or both, but not necessarily together in the context of the brand.
We now have better support for brands with multiple words. Unfortunately it's still far from perfect as some of the sources of the metrics do not support searches with multiple words.
- jlmarkwell -
3 votes
make scoring more understandable
I'm looking at the scores for my brands and I don't really know what to make of it - what does a score of 636 mean in real terms? How does my brand rank next to others?
Perhaps develop a key to the scoring criteria, and define segments mapping to good, bad etc...
Also, why not have a brand ranking of all the brands in the system... either a top 10, or where your brand ranks next to some baselines.
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2 votes
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1 votes
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